Joining Inspired HR Ltd as a Senior Employment Law Solicitor has been the best decision I’ve ever made. Here’s why…
I’ve spent the whole of my legal career in large law firms, in a case bubble, shielded from most business decisions. Trawling through case after case, never needing to worry where my caseload came from and never knowing what happened to my clients after I fixed their problems. I wanted more. I’m passionate about my clients and giving them the best client care. I wanted to be able to create client relationships that just weren’t possible in a large law firm. I wanted to be able to bespoke my service to my client’s needs. Not surprisingly, my clients have different needs and I was never comfortable with the ‘push button’ – ‘one size fits all’ culture, case after case after case.
So why did I choose Inspired HR Ltd to turn my career around? Or, did they choose me? Inspired is not a law firm and up until recently, I would not have been able to join Inspired and act for their clients. The law changed and that opened doors for me. Inspired provides HR services to small and medium sized employers, and that goes hand in hand with my role as an Employment Law Solicitor. Inspired was looking to grow and provide a 360 HR and legal service, end to end. This was exactly what I was looking for. I was looking for a home where I could help develop a business and develop ongoing relationships with my clients. I’m more than just a Solicitor, I’m a mentor, coach and a friendly reliable shoulder (among many other things).
I admit, I took a massive risk in joining inspired HR Ltd and being their first Solicitor.
So, I’m Inspired’s first Solicitor. Now what? Well, of course I know how to manage a case from start to finish. But, before I could even do that, we needed Insurance, SRA approval and systems in place. I have to say, I’ve learned more than I thought was possible. From registering Inspired HR LTD as my employer with the SRA (Solicitor’s Regulation Authority) to obtaining the necessary insurance to protect myself, Inspired and our clients. That was a challenge. Insurance companies didn’t know how to deal with us at first. They hadn’t come across our model before. Then I had to set up my own terms and conditions, IT systems, case management systems. In a large law firm, these are things we take for granted. I had not been taught how to do these things. I had to draw on my legal studies, experience and common sense, and we had to do a lot of research. We overcame those challenges and I was ready to change the world, one employer client at a time.
But I didn’t stop there, I wanted to expand our client base and act for individuals as well as employers.
So, I started networking. Yes, I’ve wined and dined clients, but this is different. I’m no longer just another employee who wants to score brownie points. I’m a business woman who wants to see our business flourish, to create valuable business relationships and to provide a no-nonsense approach to HR and Employment Law Services. I no longer have targets that force me to make more money from a client before I settle their case. Now, I want to show my clients how little they will spend with us so they will come back every time they have a problem. I found my mission statement, ‘Tribunal Prevention and mental health and wellbeing in the workplace’. But that’s another Blog for another time. So, I joined BNI and I found like-minded people who support each other in business. I now have ways to find employee and employer clients who need my help, and it’s working. I have already received so many referrals through BNI and I have helped so many of our clients. And, not only can Inspired’s new recruitment arm of the business find my employee clients new jobs/careers, and our employer client’s new staff, I can also refer my clients to my business contacts for their other needs. My plan is working. I’m taking care of my clients at the right cost and in a 360 way I never thought possible. Finally, I can sleep at night.
What now? Well, since joining Inspired, I have already witnessed so much growth. Our client base is flourishing, our staff has multiplied, we now have a recruitment arm of the business, and we even have our new offices. Our offices in Arms Evertyne House, Blyth, look amazing and I truly have found my new home with my work family. I’m now looking forward to the time when I recruit into our legal services arm and develop a team of amazing lawyers. Doing it the Inspired way. Watch this space!
Now I’m 10 months in and all I can see is my future. Our future. Our future is Inspired.