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Health and safety guidance for NHS Track and Trace

25 September 2020

The NHS’ Track and Trace system is now live, and certain venues must display the official posters at each entry point to their premises. Our health and safety team have looked through the official guidance, and if you run any of the following venues you are affected by the new rules:

  • hospitality, including pubs, bars, restaurants and cafes
  • tourism and leisure, including gyms, swimming pools, hotels, museums, cinemas, zoos and theme parks
  • close contact services, including hairdressers
  • facilities provided by local authorities, including town halls and civic centres (for events), libraries and children’s centres

The rules also extend to all businesses, community venues and places of worship that are open to the public.

It’s better to be safe than sorry: our belief is that all businesses and venues that are open to the public will soon be required to do this, so our recommendation is to just do it now and be safe.

You should display the QR code poster at every entrance and also take contact details for every customer entering your premises. If they have checked in via the NHS Mobile App then they are not required to check in by any other method.

The fines for non-compliance are £1000, which increases to £4000 for repeat offenders.

Visit the gov.uk website create your Track and Trace QR code poster. If you have several venues you must create separate posters for each one. The posters will be emailed to you for you to print out. Users will scan the code using the NHS Track and Trace app, which is available to download from the NHS website for both Apple and Google devices.

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