Hub/Support Worker

£22K - £24K
North Shields
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38 FT Pro Rata

About the work

We’ll ask you to be DBS checked as you’ll be working with children, young adults and vulnerable people as part of your normal duties. You’ll be making referrals between the clients using the services and supporting agencies. We’ll also ask you to record all referrals, maintain support plans as our clients become self-sufficient in their needs and keep a record of all the relevant data statistics.
You’ll be interacting with the clients using the services and become an advocate to make sure the users know what their rights and responsibilities.

As part of your normal work, you’ll also interact with our team of volunteers and be expected to build good working relationships with a wide variety of key stakeholders.

You maybe be asked to undertake specific training and support other members of the team but you’ll be supported to help achieve this.

About you

You’ll be empathic towards the vulnerable people we work with and be able to communicate effectively with them and other key stakeholders. You’ll need to use a computer as part of your daily duties, using MS office applications. You’ll enjoy working as part of a team and on your own, and we ask you to have a flexible attitude towards the important work we do and how you’ll contribute to it. You’ll be an advocate when supporting our equal opportunities and anti-discriminatory practices.

It would be really great if…

You had a working knowledge of employment opportunities and training for young people, experience working in the education or housing environments and knowledge of Homeless Star and Inform System. Having a car or motorbike would also be helpful.

About the company

Our client operates in the charity sector, more specifically supporting those who are homeless. The work you will do, supports vulnerable people can access support and grow. The charity enables their client to take control of their own support needs and to build a way out of homelessness. Our client also provides Outreach services where you, along with volunteers, will engage and develop relationships with those on the streets. The outreach is there to keep people safe and empowered to be able to move on into the Hub services.